The basic framework for a good user story has 3 parts: identifying which user/role (or other stakeholder) benefits, what that person wants (the goal), and the payoff (why it’s important).  You’ll often see this framework expressed as the following template: “As a ________, I want ______, so that __________”.   To paraphrase Mary Poppendieck’s quintessential requirements example,

“As the VP of Distribution, I need us to redesign the REAR windshields of our cars to withstand wind-speeds of up to 130 MPH (as our FRONT windshields already do), so that we don’t have any more accidents when our cars are loaded onto transports facing backwards and then hauled at 70 MPH into a hailstorm with headwind gusts of 50 MPH.“

Since the second blank represents a goal, a lot of user-story writers find the SMART mnemonic helpful.  It’s one that’s taught in traditional goal-setting seminars, but as you can see, there’s no consensus on exactly what the mnemonic stands for:

Specific / Significant / Stretching
Measurable / Meaningful
Attainable / Achievable
Realistic / Relevant / Reasonable
Time-bound / Testable / Trackable

So, a better mnemonic that’s especially pertinent to user-stories is INVEST (think “Return-on-INVESTment”): Continue reading User Stories: It’s SMART to INVEST →